FAQs
What types of skincare products do you offer?
Areum 아름 offers a curated selection of skincare products that focus on promoting healthy and radiant skin. Our range includes top-selling items such as the Abib Acne Foam Cleanser and the Abib Airy Sunstick, among others. Each product is designed to cater to various skin types while utilizing gentle and effective formulations.
What ingredients are commonly found in your products?
Our products harness the power of natural ingredients, with heartleaf being a prominent component. Heartleaf is known for its soothing properties and ability to provide protection for the skin. We prioritize gentle formulations that are suitable for all skin types, ensuring that our customers can find effective solutions for their skincare needs.
Are your products suitable for sensitive skin?
Yes, our products are formulated with gentle ingredients, making them suitable for sensitive skin. We understand the importance of using non-irritating formulations, and our selection is designed to provide soothing care without compromising effectiveness.
How should I use the Abib Acne Foam Cleanser?
The Abib Acne Foam Cleanser is designed for daily use. It is recommended to apply a small amount to damp skin, gently massaging it in circular motions to cleanse the face. Rinse thoroughly with water. For optimal results, follow with a suitable toner and moisturizer.
What is the shelf life of your skincare products?
The shelf life of our skincare products varies depending on the specific formulation. Generally, unopened products can last up to 24 months, while opened products should be used within 6 to 12 months for maximum efficacy. It is advisable to check the packaging for specific expiration dates.
Do you offer international shipping?
Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on the destination. Customers are encouraged to review the shipping options available at checkout for specific details related to their location.
What is your return policy?
We strive to ensure customer satisfaction. If you are not satisfied with your purchase, please refer to our return policy for detailed information on how to initiate a return. Generally, products must be returned in their original condition within a specified timeframe.
How can I contact customer support?
Customer support can be reached through our contact page on the website. We aim to respond to inquiries promptly, typically within 24 to 48 hours. For urgent matters, please include your order number and a brief description of your concern.